Vicki Tillman Coaching

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Skills for Success

How to Ask for a Favor and Not Leave a Terrible Impression

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Take my word for it, this is important: How to ask for a favor and not leave a terrible impression.

How to Ask for a Favor and Not Leave a Terrible Impression

How to Ask for a Favor and Not Leave a Terrible Impression

Have you ever been asked to do someone a favor, you do it and then feel like you’ve totally been taken advantage of, disrespected or devalued? It certainly doesn’t make you want to do that person a favor next time they ask.

If you know someone who is inclined to do an asinine job of receiving favors that they ask for, tell them this:

Do me a favor, next time you need to ask someone a favor, read this post first.

Here’s how to ask for a favor and not leave a terrible impression:

*Ask. 

Don’t say, “I need you to do something for me…”

Try this instead:

  • “Could I ask you a favor? Would you do…,please?”
  • “Would you mind doing something for me? Would you…, please?”
  • “Could I impose on you to…, please?”

Notice: Each of the asks ends with the word, “Please”. Please is not optional when asking for favors if you don’t want to leave a terrible impression.

*Make it easy on the person to do the favor for you.

If they need information, don’t make them do a google search or dig through 10 years of past records. If you have access to what the person who is doing you a favor needs, give it to them. Examples of this:

  • If you need a referral or recommendation: Write examples of the work you and the referrer have done together in order to jog their memories. Give them a list of accomplishments.
  • If you need a review: Give the person the materials you want reviewed.
  • If you need them to stop by the store on the way home: Text them a list. A verbal list is too hard to remember.
  • If you need tutoring: Bring your textbook and course materials.

Making it easy to do the favor is not an option if you don’t want to leave a terrible impression.

*Say ‘Thank you’ when the favor is done.

In my experience, it not common to receive thanks when a favor is complete. The favor-asker often moves right on with life. It is also my experience that when I am not thanked for doing a favor:

  • I feel taken advantage of
  • I am less inclined to do another favor if that person wants something else done
  • The favor asker has left a bad impression

*Return the favor.

Remember: the person who did you a favor gave something up to do you that favor. They gave time or money or resources. The favor cost them something. So, it is thoughtful to return the favor.

Returning a favor is simply doing something nice for the person who did you the favor. It’s kind of like a human version of karma: favors are given, favors come back around. This creates goodwill and an atmosphere of giving.

There are lots of ways to return a favor. Here are a few ideas:

  • Write a thank you note. (This is above and beyond the verbal ‘thank you’.) Snail-mail it. Don’t email it.
  • Give some social media love.
  • Send some flowers.
  • Ask, “What can I do for you?”
  • Occasionally, the situation will not ethically allow the favor-giver to receive a repay. In this case, simply talk well about the favor-giver when you have the opportunity.

People who do not return the favors appear ungrateful and leave a bad impression.

A little bit of thoughtfulness from a favor-asker is all that’s needed to prevent creating bad impressions!

If you need a little coaching to build your confidence on favor-asking, contact me or schedule an appointment now. Coaching will help you become the kind of person who people LOVE to do favors for.

How to Ask for a Favor and Not Leave a Terrible Impression

Why Doesn’t Insurance Cover Career Coaching or Life Coaching?

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I have often been asked: Why doesn’t insurance cover Career Coaching or Life Coaching?

Why Doesn't Insurance Cover Career Coaching or Life Coaching? VickiTillmanCoaching.com

Why Doesn’t Insurance Cover Career Coaching or Life Coaching?

I often have clients ask me: Why doesn’t insurance cover coaching?

The answer is simple.

Well, sort of. Health insurance covers things that need healing. Insurance companies call this: medical necessity.

If you are sick and go to your primary care physician or a specialist, they work with you to heal the problem. During the process, your doctor my slip in a tip about exercise and nutrition. However, if he suggests that you go to a nutritionist for eating tips or trainer at the gym, it is unlikely that they will be covered by insurance.

Your nutritionist and trainer are interested in building your health but they are not healing something that is sick. (Sometimes, if your sickness is related to your eating patterns, you can get insurance for your nutritionist.)

When you come for Life and/or Career Coaching, your health insurance company is not going to cover your sessions. They do not regard your coaching needs as *medical necessity*. In other words: Insurance feels like your lack of fulfillment and stress due to a rotten job are things that are *sickness*.

In Life and/or Career Coaching, we are not working on healing. We are working on fulfilling.

  • We are working on helping you to fulfill the potentials that God placed in you to develop.
  • We are working on helping you find and fulfill a meaningful life.
  • We are working on helping you discover your gifts, build branding and skills to launch a new career.
  • We are working to help you dream big dreams and set goals to bring them to pass.

Counseling is a healing profession, just like your family doctor or her physician’s assistant and nursing staff are healing professionals. They are all helping something that has a medical diagnosis get better.

Coaching is a fulfilling profession. It is just as valuable to your growth and potential as counseling is. You get the joy of knowing that you are directly funding your future!

It’s worth every penny.

Personal Discovery Links VickiTillmanCoaching.com

Download this freebie.

Contact me today for life changing Life and/or Career Coaching. If you are local, we will work in person. We can also coach by phone or Skype.

Why Doesn’t Insurance Cover Career Coaching or Life Coaching?

3 Painless, Practical Things to do When You Feel Overwhelmed

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Here are 3 painless, practical things to do when you feel overwhelmed.

3 Painless, Practical Things to do When You Feel Overwhelmed VickiTillmanCoaching.com

3 Painless, Practical Things to do When You Feel Overwhelmed

Ever feel like shutting down when you feel overwhelmed?

I read a quote by Matthew Kimberley: Feeling overwhelmed is not because you have too much to do; it is because you don’t know what to do next.

I agree. The feeling of overwhelm is often caused by having a lot to do and looking at that huge to-do list…then stopping because there’s not a clear starting point. Then nothing gets done, of course.

So, what can you do? Here are 3 painless, practical things to do when you feel overwhelmed:

* Calm down

Take some deep breaths, lower your blood pressure and your racing thoughts. Practice some mindfulness. Here’s a freebie with my favorite mindfulness, deep-breathing activity. This will clear your head. Really. Try it!

Progressive Relaxation

Click here for more information.

* Predict a positive outcome

Our minds will drive us where we tell it to drive us. In other words: If we tell our brains, “This is going to be a disaster!”, our brains will usually co-operate with that.

Why not predict something realistic and positive instead? How about, “This is going to be challenging but I’m up for the adventure and will do FINE!”

If our brain expects an adventurous challenge with a FINE outcome, it will co-operate with that. In other words: Brainwash your brain with a positive truth statement rather than a negative, fear-mongering statement.

* Schedule backwards

Take a little time to plan before you start chipping away at the to-do list. This is how to do it; write these things down:

  • Begin with the end in mind. What will it look like when you are successfully finished with everything?
  • Now, look backwards to the half-way point. What will you have finished by that point?
  • Now, look at the halfway point to the halfway point. What will you have finished by that time?
  • Now, look at the halfway point to the halfway point to the halfway point. What will you have finished by that time?
  • This gives you a good feel to the pacing you need. How much will you be needing to accomplish each day?
  • What will be your starting point?
  • With that starting point, write out a schedule. (For more tips on this kind of schedule, my friend, Sabrina, has a freebie called Scheduling Backwards.)

Want more help getting life under control? Life coaching will help with that. Contact me to reserve a time to get started on a life free from overwhelm!

3 Painless, Practical Things to do When You Feel Overwhelmed

3 Reasons Why Courtesy is Cool and Makes You Cool and Employable

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Here are 3 reasons why courtesy is cool and makes you cool and employable.

3 Reasons Why Courtesy is Cool and Makes You Cool and Employable VickiTillmanCoaching.com

3 Reasons Why Courtesy is Cool and Makes You Cool and Employable

I was listening to a recorded lecture by the late poet John O’Donahue. This poet, priest and philosopher said something that caught my attention: He said that we needed to be “courteous to ourselves”.

Courtesy is not a word we use often in my generation. It fell away during the 1960’s and 70’s when my generation ditched etiquette because we saw too many people who could BEHAVE politely but had poisonous souls. We wanted to be *real*. (*What you see is what you get!*)

So my generation was real but many of us became *real* selfish, *real* harsh, *real* unkind, *real* ungrounded. Courtesy wasn’t enough if someone was *fake*. But no-courtesy had bad results, too.

Now, many decades later, we are finding out that old-fashioned words like *courtesy* don’t actually have that much to do with the rigid systems of etiquette like we were taught by our parents. Rather, *courtesy* is a synonym for *kindness, compassion, thoughtfulness, virtuous practices*.

AND it’s back! Here are 3 reasons why courtesy is cool and makes you cool… and employable.

*Courtesy is cool because it is in the Urban Dictionary: a thoughtful gesture or action. Example: Don’t forget to do that courtesy thing I told you about before we came over.

*Courtesy is cool because it is biologically good for you. Doing courteous acts or even WATCHING courteous acts raises your oxytocin levels (a calming, feel better hormone). It also activates your parasympathetic nervous system which tells your body to *Calm down!*

*Courtesy is cool because it makes you more employable. Many employers have found that courteous people often make better employees. They have found that backbiting, negative, critical team members decrease productivity, creativity and cohesiveness of the team. On the other hand team members who exhibit positive and virtuous practices experience:

  • Better team relationships
  • More creativity
  • Less blaming, more forgiving
  • Inspiring others
  • Find more meaning in work

Who should you show courtesy to?

*Yourself! Negative self-talk causes shrinkage on your brain cells. Truthful, kind, positive self-talk does exactly the opposite! Like John O’Donohue said, “Be courteous to yourself.”

*Strangers! Random acts of kindness are simply acts of courtesy. These are good for the giver and the receiver of the kindness. Try:

  • Holding doors open for people
  • Smiling and saying *thank you* to cashiers
  • Standing back and allowing people that are exiting leave before you enter a room or building

*Friends and family! Here’s a simple way to put it: If what you are doing fits the instruction *be nice* it’s probably courtesy.

*Colleagues! Try some of these *team builders*:

Confidence-Building Skills for Meeting New People VickiTillmanCoaching.com

Here’s one new thing to get started with: Confidence-building skills for meeting new people. Click here for this FREEBIE!

  • Smile as you walk into a room
  • Thank admins and people who help you
  • Compliment team members
  • Find the positive whenever possible

Courtesy is cool. It makes you cool. And it helps you be employable. Make it a habit!

If you’d like to work more on this, other job skills, or life transitions, contact me. We can coach in person, via phone or Skype.

3 Reasons Why Courtesy is Cool and Makes You Cool and Employable

You shall love your neighbor as yourself. Love works no ill against his neighbor.

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A little advice for these times:  You shall love your neighbor as yourself. Love works no ill against his neighbor. This post is running concurrently at Vicki Talks Prayer.

You shall love your neighbor as yourself VickiTillmanCoaching.com

In case you ever wonder what you should do, Scripture has some wise advice:

You shall love your neighbor as yourself. Love works no ill against his neighbor.

That’s pretty clear.

And if that’s not clear enough, God made sure this sage advice was repeated in both the Old Testament and the New Testament, the Gospels and the Epistles (parentheses mine):

  • Romans 13:9-10 You shall love your neighbor as yourself. Love works no ill against his neighbor.
  • Leviticus 19:18 You shall love your neighbor as yourself: I am the Lord (giving you this command)
  • Matthew 22:39 The second (commandment from Christ) is like the first: You shall love your neighbor as yourself.
  • Galatians 5:14 For all the law is fulfilled in one word: You shall love your neighbor as yourself.
  • James 2:18 Show me your faith without works (of love), I will show you my faith by my works (of love).

If you’ve read much Scripture, you’ve probably noticed that:

  • If God says something ONCE, he means it.
  • If he says it TWICE, you better not ignore it.
  • If he says it 3 TIMES, you’re going to start getting “woe unto thee”.

So if it is in Scripture more than 3 times? I’d say that was high priority in God’s eyes.

If you’re wrestling with questions like these, I can help. Life coaching with a Christian perspective can help (I’ve trained at Liberty University and years of serving in prayer and teaching ministry). Contact me.

For a glimpse at my prayer work, check my blog: Vicki Talks Prayer.

3 Easy but Powerful Steps in Standing Up for Yourself

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Here are 3 easy but powerful steps in standing up for yourself.

3 Easy but Powerful Steps in Standing Up for Yourself VickiTillmanCoaching.com Learning to stand up for yourself is simple and can change a bad situation into a good one.

3 Easy but Powerful Steps in Standing Up for Yourself

Times come in everyone’s life: you have to stand up for yourself!

It might be with a:

  • college professor who gave you a grade you don’t agree with
  • significant other who is forgetting to be kind
  • boss who is taking his frustrations out on you
  • leader in an organization who is taking advantage of your skill and time
  • friend who wants you to do all the work in the relationship
  • doctor who isn’t listening well to you
  • cashier who is snarky

Whatever the event, there are 3 easy but powerful steps in standing up for yourself.

Step 1. Take a deep breath and lower your emotions. 

You lose your power when you yell. Did you catch that? You loose your power when you yell!

The only thing that yelling does is put people on the defensive and when they are defensive they don’t listen. When they don’t listen, you’re powerless to make a change.

Progressive Relaxation

Click here to learn deep breathing practices with this free download.

Step 2: Use +-+. Plus-minus-plus is the 3- or 4-sentence magic formula in standing up for yourself.

Plus: Say something polite or complimentary. ONE sentence. Even if you’re angry, you can do this. Saying something polite lowers the overall anger level in a room and helps the other person to become more receptive.

Minus: Say what the problem is. ONE sentence. Then, what you would like done about it. ONE sentence. No demands, instead say something like, “What I would like is…” “What is need is…” “This will make things feel better…”.

Plus: Something kind or complimentary. ONE sentence. Say something like “Thanks for listening…” “I appreciate the help”.

Step 3: Step back, be quiet, create some space for the other person to do something healthy.

Silence is a powerful tool. You might feel like talking on and on until you get everything out, but in a tense situation the person who is listening will probably not pay attention to anything after the 10th word. So really, you have 10 words to make your point (that’s the Minus section of your +-+). Then stop!

What you will have accomplished at this point is:

  • You will have shown that you are a powerful person to be reckoned with.
  • The other person may adopt your idea (and very often come out of a +-+ situation feeling like your idea is their idea).
  • Even if you aren’t heard in this first round, you have opened the door for healthy negotiation.

Give it a try! When you’re ready for more help learning to advocate for yourself, contact me for coaching in person or by phone.

3 Easy but Powerful Steps in Standing Up for Yourself

3 Top Priorities for Success in College

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Here are 3 top priorities for success in college.

3 Top Priorities for Success in College VickiTillmanCoaching.com

3 Top Priorities for Success in College

People go to college for many reasons. Getting a job is usually one of them. Getting a job is one of your priorities, it is important to know that in these days, simply getting your degree may not be enough to land a job in your field.

Pass your courses

While this may seem obvious, I frequently guide college students in this very problem. You must pass your classes to get your degree. When employers look at your transcript and there are multiple fails, withdraws and C’s, they are inclined to think you may lack initiative (whether this is true or not).

Here are some tips for passing courses:

  • Show up to class early, sit in the T-zone (front 2 rows or down the middle)
  • Take notes, let the professor know you are listening
  • Manage your time well for studying and assignments
  • Turn in assignments on time
  • Study for exams ahead of time, cramming brings iffy results

Network

College is all about networking. Who you know will open doors and/or get you job referrals later on. Don’t skip this!

  • Visit your professors during office hours (assuming you are at a college where there are still full-time professors)
  • Ask questions, in class or by email
  • Volunteer to help in the department office
  • Attend any function your department gives
  • Join any organization your department sponsors

Internship

Students who do internships are more likely to get jobs. A study with the National Association of Colleges and Employers found that 60% of students who landed paid internships during college, landed jobs when they graduated. Not all internships are paid, but if you start early with unpaid, you are more likely to end up with a paid internship as an upperclassman.

Keep an eye out in your departmental communications for internships of any kind. Also keep an eye out on the community, sometimes you will find an internship simply by keeping your eyes open in social media or job aggregate boards.

When you need some guidance or coaching for college success, contact me.

3 Top Priorities for Success in College

5 Ways to Spiff up Your LinkedIn Profile

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Here are 5 ways to spiff up your LinkedIn profile.

5 Ways to Spiff up Your LinkedIn Profile VickiTillmanCoaching.com Recruiters really do use LinkedIn to find new hires. Make yourself find-able. Here are 5 easy tips.

5 Ways to Spiff up Your LinkedIn Profile

Sometimes my clients balk at adding another to-do in their job hunt. But this to-do often pays off well for the effort put into it. Recruiters really do use LinkedIn to start their searches for new hires.

So use it!

Here are 5 tips that have been helpful to my coachees:

*Use quality photos. Get a professional head-shot. (Selfies aren’t great for a professional presentation.) Make sure you take up approximately 60% of the head-shop (as opposed to pretty background material). Aim for a 400×400 sized photo, if possible.

Don’t skip the background photo. This is what reveals your “brand”. Carefully edit a good photo that enhances your professional image. You can find free photos on Creative Commons or buy photos from suppliers like Bigstock.com or Lightstock.com. You can add a short motto or quote if it is not too distracting.

*SEO your profile. What are the keywords that describe the job you want? Read some job descriptions on your industries job websites or aggregate sites like Indeed, Glassdoor or Google Jobs. Use those words throughout the entire profile. If you can work it into the title, do so!

Speaking of title: You can make your headline more than simply a job title. Add your “why”!

Also: Make sure your name on your profile is your business name (the name on your resume and the name you use when you attend business or professional events). If you have degrees or certifications, include them in your name.

*Link, link, link! Everywhere you can add the link to an article or blog post you have written or media you have been part of, link to it. This can be in the bio or the experience section.

*Write eye-catching bio and experience descriptions. If you can, start your bio with a one-paragraph story that reveals in an interesting way, your drive or personality. Then move into the details of the bio. Use “I” statements that tell what you do or have done. Follow these with action verbs. Include outcomes, successes and accomplishments. Use bullet points where ever you can.

In the experience section, if possible, show that you have experience with specific accomplishments.

*Don’t skip any sections. Ask colleagues and friends for endorsements. Include your interests that relate to the career you want. Linked in occasionally adds sections, so check in periodically and update.

  • Like and share articles that relate to your industry so that section of your profile shows growth and development. (Plan a weekly session where you share articles and/or comment on others’ articles.)
  • While you are at it, Linkedin likes for you to create your own articles right in LinkedIn.
  • Make new connections based on suggestions that LinkedIn suggests. Also connect with people you meet in  professional settings.
  • If you highly respect a colleague, give them an endorsement on their LinkedIn profile.
  • Don’t forget to include education, certifications and special trainings. Also, LinkedIn likes for you to take their courses and will give you a badge for your profile when you complete a course.

NOW:

Have someone proofread it. It’s hard to find your own editing mistakes.

LASTLY:

Let recruiters know you are out there by filling in the profile on LinkedIn’s Career Interest page: https://www.linkedin.com/jobs/career-interests/

Career Interest asks simple things like:

  • What job titles are you considering?
  • What locations would you work in?
  • What types of jobs are you open to? (FT, PT, Internships, etc)
  • Industry you prefer
  • Company size

Your LinkedIn Profile is now more spiffy! You’re ready to be recruited! But this is just a start! For more help with the career or job hunt, contact me today.

5 Ways to Spiff up Your LinkedIn Profile

5 You-Can-Do-It Ways to Boost Your Confidence

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Here are 5 You-Can-Do-It ways to boost your confidence!

5 You-Can-Do-It Ways to Boost Your Confidence Build your confidence with these simple tips.

5 You-Can-Do-It Ways to Boost Your Confidence

Whether they understand *I lack confidence* or not, lots of people simply don’t believe in themselves. I have the joy of working with lots of people who mostly need a boost in confidence in order to start the adventure of becoming who they need to be.

Let’s talk about some ways to kick lacking-confidence in the butt… or how about: here are 5 YOU-CAN-DO-IT ways to boost your confidence.

Confront Your Lies

Everyone has lies they have learned over time.

  • I’m just that way…
  • I can’t…
  • I’m no good…
  • No one would want what I have to offer…
  • I’m not good enough for anything…
  • I could never…

What are your lies? The way you recognize a lie is to catch the *absolute negative* statements you make to yourself. It begins with *I* and ends with a self-criticism that leaves you feeling hopeless and shut down.

The first thing to do is recognize that the lie is there. Then, as an act of faith, confront the lie: HEY LIE, I’ve caught you and I’m going to retrain myself to stop listening to you and START finding the truth!

Self-talk the Truth

Once you’ve caught the lie, turn it 180 degrees around and that will most likely be the truth. Somewhere in his teachings (I totally forget where), C.S. Lewis explained the concept of *bifurcation*. Bifurcation is the concept of opposites: for every good and beautiful thing God creates in us, satan tries to come up with a negative lie that is pretty much opposite to lure us away.

As long as we are living in the bifurcation, we are looking at the opposite of what God has placed into us and planned for us.

Turn it around. Start talking to yourself about the truth. It helps to look in the mirror, make eye contact with yourself and say it out loud until you brain rewires itself.

  • I’m resilient and adaptable to new things…
  • I CAN…
  • I’m good enough to do whatever God gives me to do…
  • I will be a blessing…
  • I can do whatever I need to do…
  • I could try and I can succeed…

Do Something New

One of the best things that you can do for yourself is to go do something new.

  • find a MOOC and complete the whole thing

    Confidence-Building Skills for Meeting New People VickiTillmanCoaching.com

    Here’s one new thing to get started with: Confidence-building skills for meeting new people.

  • hike a new trail
  • take a painting class
  • visit a new town nearby
  • attend a world music concert
  • volunteer at a refugee center
  • write a government official about a cause
  • attend a retreat

It doesn’t matter what it is, it just need to be new. The physiological benefits of doing new things will help you feel more confident. The pride you feel in doing the new thing will boost your confidence.

Don’t be Ashamed of Your Weaknesses

We all have weaknesses. Everyone.

Let go of the shame. Then you can find workarounds for the weaknesses. Workaround are there when you look!

Lean into Your Strengths

Everyone has strengths. Lean into them. Develop them. You are responsible to grow your God-given strengths!

  • Take a MOOC or course at a local college
  • Read up and practice!
  • Get a coach and work on it!

This is what I’m all about: Coaching people for confidence boosting so that they can fulfill who they were created to be. You need this.

Contact me today to get started with the coaching process. I will work with you face to face or by phone or Skype.

5 You-Can-Do-It Ways to Boost Your Confidence

10 Fundamental Soft Skills for Relationship and Career Success

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Here are 10 fundamental soft skills for relationship and career success.

10 Fundamental Soft Skills for Relationship and Career Success VickiTillmanCoaching.com

10 Fundamental Soft Skills for Relationship and Career Success

No matter what career you choose, you will need to develop hard skills specific to that career. Counselors need to have great therapy skills. Engineers need great skills in mathematics and problem solving. Doctors need great anatomy and systems knowledge skills. Hard skills specific your career on a great resume are the keys to earn you an interview.

No matter what relationship you choose, you will need some hard skills, too: How to wash dishes, pay bills, take care of laundry.

JUST AS IMPORTANT as hard skills, are SOFT SKILLS. No matter what career you choose or relationship you choose, to be successful you will develop these 10 fundamental soft skills:

  1. Self-motivated- You have a good work ethic. You will get a job done. You pull your weight in work or relationship.
  2. Personal Style- You aware of yourself. You know your personality, your strengths and your weaknesses. You are comfortable with who you are. (Sign up for my newsletter and I’ll send you my list of personality test links.)
  3. Respectfully Aware of Others- You are aware of others. Whether others include colleagues, supervisors, spouses or children, you are polite and agreeable. You are also as assertive as you need to be.Confidence-Building Skills for Meeting New People VickiTillmanCoaching.com
  4. Presence/Active Listening- You listen to what colleagues, supervisors or loved ones say. You listen not only so that you have a savvy answer, but truly listening for their content. You can repeat back what they said if the situation arises. You never interrupt.
  5. Verbal Communication- Your words are positive. When you need to be persuasive, you do so without intimidation or anger. You have an appropriate sense of humor.
  6. Non-verbal Communication- You smile freely and try to avoid the *resting bitch face*. You use the magic non-verbals to set people at ease while showing confidence. (Download this freebie.)
  7. Team Work- You are able to take leadership and/or followership on a team. You are able to allow credit to go where credit is due. You help people feel good about themselves because of the encouragement they received while working with you!
  8. Creative Thinking- You are able to brainstorm. You use your thoughts and words creatively when necessary. You appreciate beautiful things and ideas.
  9. Problem Solving- You are willing to work on a problem until it has a solution. You talk things out looking for solutions, not vindication.
  10. Trustworthy- You are able to say, “I’m wrong”. You will do what is asked and more. You honestly handle time and resources.

Are you ready for some expert coaching to help you hone your soft skills? Contact me!

10 Fundamental Soft Skills for Relationship and Career Success